Returns

RETURNS.

Every pair is one of a few, reworked by hand from a vintage button. Please read this before you order.

1. Hygiene seal

All earrings are delivered with a hygiene seal (protective film). For health and hygiene reasons, earrings cannot be returned once the seal has been removed or damaged, including after trying them on. This is the exception for sealed goods that are not suitable for return due to health protection or hygiene reasons, once unsealed after delivery (EU Directive 2011/83/EU, Art. 16(e)). Please check your order before you remove the seal.

2. Right of withdrawal (sealed items only)

If the seal is intact, you may withdraw from your purchase within 14 days from the day you receive your order, without giving a reason.

To do so, tell us in writing within those 14 days: email hello@obssesive-behavior.com with your order number and the item(s) you are returning. You may use this wording: "I hereby give notice that I withdraw from my contract for the sale of the following goods: [item], ordered on [date] / received on [date], order number [number], name, address."

Send the item(s) back within 14 days of your notice, unworn, with the seal intact, in the original packaging (box, pouch, earring backs and card) to:
Obsessive Behavior, Aukštaičių g. 5, 11341 Vilnius, Lithuania.

3. Return shipping

Return shipping is paid by the customer. We do not provide prepaid return labels. Please use a tracked service: we are not responsible for parcels lost on the way back to us.

4. Refund

Once we have received and checked the item, we refund the price paid and the original standard delivery cost within 14 days, to the original payment method. We may hold the refund until the item has arrived. If an item comes back worn, damaged, without its packaging or handled beyond what is needed to examine it, we may reduce the refund by the loss in value.

5. Not returnable

Earrings with a removed or damaged hygiene seal.
Items returned after the 14-day periods above.
Gift cards.

6. Faulty items

This does not affect your statutory rights. Every OB piece carries a two-year warranty against defects in materials or workmanship. If something is wrong with your piece, write to us at hello@obssesive-behavior.com with a photo and we will repair, replace or refund it.

7. In person

Pieces bought in person (pop-ups, studio) are not covered by the 14-day right of withdrawal.

Questions: hello@obssesive-behavior.com

DID YOU FIND EVERYTHING?

Established in 2025 our journey began with a mission to create jewelry that transcends trends and serves as the gateway to a world of self-expression while making sure that all our processes are eco-friendly and concious.

Obsessive Behavior is a female-owned label based in Vilnius, Lithuania, where we bring our vision to life: creating a brand that goes beyond the jewelry world.

We commit to a more sustainable and eco-conscious fashion landscape means that by choosing us, you partake in this sustainability circle. While we celebrate the legacy of luxury designer brands, our mission is to breathe new life into vintage gems, making these exquisite pieces more accessible and affordable.

Jewelry remaking process: our jewelry is created through a careful remaking process that transforms authentic vintage couture buttons and components into earrings and other wearable pieces. Each element is thoughtfully selected, disassembled, refined, and reconstructed to preserve its original character while giving it new purpose. This process allows us to extend the life of existing materials, reduce waste, and create unique jewelry that honors both craftsmanship and sustainability

Responsible sourcing: we ensure responsible sourcing through ongoing assessment of our supply chain. This allows us to protect human rights and manage the social and environmental risks associated with sourcing materials for the jewelry remaking process.

Use of recycled materials: we use recycled buttons and components from luxury goods, as well as precious metals such as silver, to avoid the extraction of new raw materials and to reduce the social, ethical, and environmental risks associated with mining.

Traceability: we know and understand exactly how, where, and with what our jewelry is made.

Responsible packaging: we have optimized our packaging volumes and selected materials that can be easily separated and sorted for recycling.

Product health and safety: we have developed initiatives to ensure the health and safety of our products.

All OB jewelry comes with a two-year warranty from the date of delivery, covering any defects in materials or workmanship.

According to the warranty, OB will review manufacturing faults within a 2-year period.

Please note that this warranty does not cover damage caused by accidents, misuse, normal wear and tear, or the loss (partial or total) of a piece.

The warranty is valid exclusively for products manufactured by OB and purchased through our official sales channels.

We want you to love your purchase! If your item doesn’t fit or you’re not satisfied for any reason, you have 14 days to request a return or exchange.

Please email us at hello@obssesive-behavior.com with your order number.

Items must be:
• Unworn
• In original condition
• In original packaging

Customers are responsible for return shipping costs unless the item is faulty.

Refunds are processed within 5 business days after we receive the item.

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